Reference

Terms and Conditions That Govern Your 3skill Account

Before you open an account with us, these Terms and Conditions set out exactly what you agree to and what we commit to in return.

Governed by Local LawUPI & Paytm Wallet Rules IncludedAccount Rights Clearly StatedPhonePe Transactions CoveredFair Dispute Process
3skill Terms and Conditions That Govern Your 3skill Account
REACH OUR TEAM

Contact Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe your account rights have not been properly applied, our support team is available to clarify and, where appropriate…

Live Chat Start a live chat session directly from your 3skill account dashboard. Our team handles Terms and Conditions queries around the clock and can walk you through any clause that affects your account status or wallet use.
Email Support Write to our support address at [email protected] with your account ID and the specific clause you want clarified. We aim to respond within 24 hours with a written explanation you can keep for your records.
Help Centre Our Help Centre at 3skill.net/help contains a dedicated Terms section where key clauses are explained in plain language. Use it to check account-eligibility rules, wallet limits, and dispute procedures before contacting support.
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights Under These Terms

These Terms and Conditions are not just about what you agree to — they also set out the obligations we take on for your account.

Account Security

We store your login credentials using one-way encryption. If you suspect unauthorised access, contact support immediately. Under these Terms, we can suspend an account while we investigate a security concern to protect your wallet balance.

Data We Collect

Registration and wallet activity data — including UPI reference numbers and Paytm transaction IDs — are stored to fulfil our obligations under these Terms and to process any dispute you raise through our official channels.

Cookie Use

We use session cookies to keep your account active and preference cookies to remember your language and region settings. These cookies do not store payment details. You can manage cookie preferences from your account settings page.

Data Retention

Account and transaction data is retained for the period required by applicable Indian law and then securely deleted. If you close your account, we retain only the records we are legally obliged to keep, nothing beyond that.

Requesting Changes

You may request a correction to your account data at any time by writing to [email protected] with your account ID. We will confirm receipt and action the correction within seven working days, as set out in our Terms.

Who Is Responsible

The data controller for your 3skill account is the entity named in the full Terms and Conditions document published at 3skill.net/terms-conditions. Contact our Data Officer via the email on that page for formal data requests.

Frequently Asked Questions About Our Terms and Conditions

These are the questions we receive most often about the Terms and Conditions at 3skill.net. Each answer references the relevant part of the policy so you know exactly where to look in the full document.

The full Terms and Conditions are published at 3skill.net/terms-conditions and are updated whenever a material change is made. We recommend saving the page so you can check it at any time without contacting support.

They become binding the moment you complete account registration by ticking the acceptance checkbox. By proceeding past that step, you confirm you have read and agree to every clause, including the wallet and dispute sections.

We send a notification to the email address linked to your account whenever we update the Terms. The updated version is also posted at 3skill.net/terms-conditions with the revision date clearly shown at the top of the page.

Yes. The wallet section of our Terms explicitly covers all payment rails including UPI, Paytm, and PhonePe. It sets out processing timeframes, dispute windows, and the steps to follow if a transaction does not reflect in your account.

No. Access to 3skill is only available where local law in your state or jurisdiction permits it. You are responsible for confirming that your use is lawful. Our Terms include a jurisdiction clause that addresses this directly.

Submit your dispute in writing via [email protected], including your account ID, the transaction reference, and the clause you believe was not applied correctly. We acknowledge all disputes within 48 hours and aim to resolve them within seven working days.

We retain only the records we are legally required to keep under applicable Indian law, as stated in the data-retention clause of our Terms. All other personal and preference data is deleted within 30 days of your account closure request.