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How 3skill Handles Your Personal Data

At 3skill, we are clear about what data we collect from your account, how we use it, and how long we keep it.

Data collected only as neededUPI & Paytm payment data securedAccount details never soldIndia-region data handlingYour right to request deletion

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What This Policy Covers and Why

3skill Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data processed when you use 3skill — including your name, contact details, device information, and payment records tied to UPI, Paytm and PhonePe transactions. Access to 3skill depends on local law and is available where local law permits. We

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process data in accordance with applicable data protection legislation, and where Indian law governs your use, those provisions take precedence. We collect only what is necessary to run your account, verify your identity, process withdrawals, and keep the platform secure. We do not share your information
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with third parties for marketing purposes, and we do not sell your data under any circumstances.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data held by 3skill, our privacy team is ready to help.

Email the Privacy Team Send your data request, correction notice, or deletion request directly to our dedicated privacy email address. We process all requests in the order received and confirm receipt within 48 hours.

Live Chat Support Open the live chat window inside your 3skill account and select the privacy category. A support agent will log your request and escalate it to our data team the same working day.

Help Centre Ticket Submit a formal privacy ticket through the Help Centre in your account dashboard. Tickets are timestamped on receipt, and you will get a written response within the regulatory deadline.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices across every part of the 3skill platform — from how cookies are stored in your browser to how withdrawal requests are verified before funds leave your account.

Data Collection

We collect your name, email, mobile number, and payment identifiers — such as your UPI handle or Paytm-linked number — only when necessary to create or maintain your account. Nothing beyond that is gathered without your explicit consent.

Cookie Use

Cookies on 3skill serve three purposes: keeping your session active, remembering your language and region preference, and measuring which lobby pages you visit most. You can manage cookie preferences in your browser settings at any time.

Account Security

Every login is protected by encrypted credential checks. We flag unusual login locations automatically and can temporarily hold account access if we detect activity that does not match your usual pattern, giving you time to verify.

Retention Period

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Payment records tied to UPI, Paytm and PhonePe transactions are retained for the period mandated by financial regulations.

Who to Contact

Our designated data contact handles all privacy requests — access, correction, portability, and deletion. You can reach this contact via the privacy email listed in the Help Centre or through the live chat privacy category inside your account.

Requesting Changes

To update incorrect personal data or close your account and request data deletion, submit a written request through your account dashboard or by email. We verify your identity before acting on any request to prevent unauthorised changes.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about how 3skill handles personal data, what rights you hold, and how to exercise them. If your question is not listed here, our privacy team is reachable through the contact paths above.

We collect your name, email address, mobile number and, when you make a payment, the identifier tied to your UPI handle, Paytm account or PhonePe number. Device and session data is also logged to keep your account secure.

We share data only where necessary — with payment processors handling UPI, Paytm and PhonePe transactions, and with service providers who operate under strict data protection agreements. We do not sell your data to any third party for marketing purposes.

Submit a data access request through the Help Centre ticket system or email our privacy team directly. We will verify your identity and provide a copy of your personal data within 30 days of receiving the request.

Yes. You can request deletion of your account and associated personal data by contacting our privacy team in writing. We will action the deletion within the regulatory timeframe, retaining only what the law requires us to keep.

Payment records — including UPI, Paytm and PhonePe transaction logs — are retained for the period required under applicable Indian financial regulations. Once that period expires, the data is permanently deleted from our systems.

Cookies keep your session active, store your region preference and measure lobby traffic. You can disable non-essential cookies through your browser settings at any time. Disabling session cookies may affect how your account login works.

Contact our privacy team immediately via live chat or email. We will place a temporary hold on your account, investigate the access logs, and respond to you with our findings within 48 hours of your report.

How 3skill Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Data Collection

Cookie Use

Account Security

Retention Period

Who to Contact

Requesting Changes

Your Privacy Questions, Clearly Answered

01 What personal data does 3skill collect when I open an account?

02 Does 3skill share my data with third parties?

03 How do I request access to the personal data 3skill holds about me?

04 Can I ask 3skill to delete my account data?

05 How long does 3skill keep my payment records?

06 How are cookies used on 3skill and can I turn them off?

07 What do I do if I think my 3skill account data has been accessed without my permission?

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